Refund Policy
At WPInstallStudio, customer satisfaction is our top priority. This Refund Policy explains the terms under which refunds are provided for our WordPress installation services, including theme installation, plugin installation, and related web services.
Eligibility for Refunds
Refunds may be considered under the following conditions:
The service was not delivered as described on our website.
We were unable to complete the WordPress installation service due to a technical issue on our end.
The project was canceled before any work was started.
All refund requests must be submitted within 7 days of placing the order.
Non-Refundable Services
Due to the nature of digital and service-based work, refunds will not be issued in the following cases:
Successful completion of a WordPress theme installation service or plugin installation service.
Services where Elementor Pro installation, plugin activation, or theme setup has already been performed.
Delays caused by incorrect login credentials, server restrictions, or lack of required access.
Change of mind after the service has been delivered.
Issues related to third-party themes, plugins, hosting providers, or software updates beyond our control.
Partial Refunds
In some cases, partial refunds may be issued if:
The service was only partially completed.
The scope of work was reduced after the order was placed.
Partial refunds are assessed on a case-by-case basis.
No Refunds for Licensed Products
WPInstallStudio does not sell themes or plugins directly. Our services involve installation and configuration of licensed WordPress themes and plugins provided by the client. Therefore, refunds do not apply to third-party licenses or subscriptions.
Refund Processing
Approved refunds will be processed using the original payment method within 5–10 business days, depending on your payment provider.
Contact Us
If you have any questions about this Refund Policy or need to request a refund, please contact our support team. We are committed to resolving concerns fairly and transparently.
By purchasing our services, you acknowledge that you have read and agreed to this Refund Policy.