FAQ

Frequently Asked Questions

How installation process works?
  • Purchase the service and make the payment via Paypal or UPI payment (India).
  • After you make the payment, fill up the details on whatsapp OR support will contact you for the website details for installation
  • Once you have submitted the form with all the required details, we will complete the service within 24 hours.
Is my login data safe?

We use secure one-time login URLs and delete your credentials after the job.

How fast do you deliver?

30 minutes – 24 hours depending on the product purchased / your plan.

When I purchase from you, will I receive automatic updates?

Absolutely, you get a product with an original license, and all products support automatic updates from within your WordPress site control panel. You can perform the updates yourself directly without contacting us

Do you use official licenses?

Yes, we offer genuine products with official licenses and we do not deal with any non-genuine products at all. All products we install are 100% licensed and official.

Can I transfer the license from one domain to another?

Unfortunately, licenses cannot be transferred from one domain to another. When you purchase any product from our website, your license is linked to the domain for which the license was first activated

What payment methods do you offer?

You can purchase from our store using secure payment methods through PayPal and we also provide UPI payment option for residents in India

How can you provide products at a price lower than their original source price?

We purchase products from their original source with plans that allow us to use the product for an unlimited number of websites and provide it to you at a reasonable price

What’s Included?
  • Theme / plugin install and License Key activation
  • Demo Content Installation based on product ordered 
  • Demo Images that you can use on your website (if included).
  • We’ll make sure your website looks exactly like the demo.
  • Essential Plugin Installation such as security plugin and optimization plugin (If included with the product purchased)
What’s Not Included?
    • No Theme customizations
    • Extra Plugin Installation except those required for making the theme look like the demo / any PRO plugin not included in the purchase.
    • Posting Real Content.

Our service does not include the provision of posting real content during the theme installation process. However, we do offer WordPress Website Solutions that can assist you in creating and managing your content. Once the theme is installed, you can easily populate your website with real content using the WordPress content management system (CMS).

Does it include coding?
  • No coding is included. Should you need more information about custom development costs, please get in touch.

 
Can I use any hosting company?

Yes, as long as the hosting company covers the WordPress server requirements. We can also host your website.

Do you offer refunds?

Yes — full refund if we are unable to provide installation within committed time. No refund can be provided for Agency plan or bulk purchase plans since it’s for multiple website activation.

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